Shipping Policy

We understand that receiving your order on time is important. That’s why we have partnered with reliable shipping companies to ensure fast and secure delivery.

Shipping Charges

We offer free cash on delivery across India.

Order Processing & Dispatch

• Orders are processed and dispatched within 24 to 48 hours of confirmation.

• Once shipped, you will receive a tracking number via email or SMS to monitor your delivery status.

Estimated Delivery Time

Delivery times vary based on location:

• Metro cities: 3-5 business days

• Tier-1 cities: 5-7 business days

• Tier-2 cities: 7-10 business days

• Remote locations: 10-15 business days

Note: Delivery timelines are estimates and may change due to unforeseen factors such as weather, strikes, or logistical delays.

Shipping Partners

We work with trusted logistics providers, including:

• FedEx

• DHL

• Blue Dart

• Delhivery

• India Post

Shipping Restrictions

Currently, we only ship within India and do not deliver to P.O. boxes or APO/FPO addresses.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this to track your package on our website or through the shipping partner’s website.

Undelivered Orders

• If an order cannot be delivered due to an incorrect or incomplete address, we will attempt to contact you for an update. If unsuccessful, the order will be cancelled, and a refund will be issued.

• If delivery is delayed due to factors beyond our control (e.g., recipient unavailability, natural disasters), we will attempt redelivery at a later time.

Return & Refund Policy

For details on returns and refunds, please refer to our Return & Refund Policy page.

For any questions or concerns, feel free to contact us:
📞 Phone: +91 9137602811
📧 Email: support@houseofease.co.in

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